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Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.Publisher: SAGE Publications IncAuthor(s): Michael C. SturmanNumber of pages: 656Publication date: 2024Dimensions: 204 x 255 x 40Cover type: Paperback / softback
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Vânzător: Elefant.ro
Brand: Sage Publications Inc