Service in the AI Era: Science, Logic, and Architecture Perspectives - Jim Spohrer

Descriere Service in the AI Era: Science, Logic, and Architecture Perspectives - Jim Spohrer

\n \nAre you prepared for the coming AI era?\n \nAI advances will profoundly change your daily service interactions, so this book provides readers with a necessary understanding of service, the application of resources (e.g., knowledge) for the benefit of another. In just minutes, you can learn about today's use of early-stage AI for automation and augmentation, and essential elements of service science, service-dominant (S-D) logic, and Service Dominant Architecture (SDA).\n \nUltimately improved service for all is possible with human-level AI and digital twins - but requires investing wisely in better models: Better models of the world both complex natural and social systems (science), better mental-models in people to improve interactions (logic), better cultural and structural models of organizations to improve change (architecture), and better trusted and responsible AI models. The service innovation community studies and builds better models to improve interactions and change in business and society.\n \nThe book challenges all responsible actors - individuals, businesses, universities, and governments - to invest systematically and wisely to upskill with AI (the X+AI vision). The service innovation community is a growing transdiscipline harnessing all disciplines to become better T-shaped professionals. Extensive end notes, bibliography, and index are provided.\n

Detalii

Brand

Business Expert Press

Categorie

ENSTK

EAN / GTIN

9781637423035

Magazine

1

Disponibilitate

in stock