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Descriere The Southwest Airlines Way - Jody Hoffer Gittell
Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build relationships.
Detalii
- Brand
- Mcgraw-hill Companies
- Categorie
- ENSTK
- EAN / GTIN
- 9780071458276
- Magazine
- 1
- Disponibilitate
- in stock
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