It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People - Bill Eddy

Descriere It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People - Bill Eddy

The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work. \nIncreasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). \n \nBased on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior. \n \nThis book belongs in every leader's library. Although I believe there's a pearl of good in everyone, some people's pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy's and Georgi DiStefano's techniques, you'll be able to keep the focus on solutions rather than arguments. \n \n--Ken Blanchard, coauthor of The One Minute Manager(R) and Leading at a Higher Level \n\n

Detalii

Brand

Unhooked Books

Categorie

ENSTK

EAN / GTIN

9781936268665

Magazine

1

Disponibilitate

in stock